Privacy Policy

1. Introduction

At Nib & Flourish, we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website, commission a bespoke artwork, or enroll in our calligraphy workshops. We explain your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: includes first name, last name, and title.
• Contact Data: includes billing address, delivery address, email address, and telephone numbers.
• Transaction Data: includes details about payments to and from you and other details of products or workshops you have purchased from us.
• Usage Data: includes information about how you use our website, shop, and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your bespoke commissions or shop orders.
• To manage your enrollment in our hand-lettering workshops.
• To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
• To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, and support).

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.